Apexx Engines Warranty Claim FormCustomer NameEmail Address *Phone Number *Street AddressAddress line 2Town / CityCountyPostcodeCountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBruneiBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChina, People's Republic ofChristmas IslandCocos IslandsColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrance, MetropolitanFrench GuianaFrench PolynesiaFrench South TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island And Mcdonald IslandHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJerseyJohnston IslandJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairn IslandsPolandPortugalPuerto RicoQatarReunion IslandRomaniaRussiaRwandaSaint HelenaSaint Kitts and NevisSaint LuciaSaint Pierre & MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and South SandwichSpainSri LankaStateless PersonsSudanSudan, SouthSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwan, Republic of ChinaTajikistanTanzaniaThailandTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks And Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of America (USA)UruguayUzbekistanVanuatuVatican CityVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis And Futuna IslandsWestern SaharaYemenZambiaZimbabweVehicle Registration *Vehicle Make and Model *Invoice Number / Job Reference *Date Work Was Completed / Final Invoice DateMileage Recorded at Completion / InvoiceCurrent Vehicle Mileage *Who carried out or supplied the work you are claiming against? *Please selectApexx Engines directlyA supplier, repair partner, recovery provider, machining provider or external specialistA third-party extended warranty providerI am not sureWhich warranty type do you believe applies? *Please selectApexx Engines standard warrantySupplier / partner warrantyThird-party extended warrantyI am not sureDate the Issue Was First NoticedMileage When the Issue Was First NoticedDescribe the issue in detail *Symptoms noticedEngine warning light / management lightOil pressure warningCoolant warning / overheatingDPF / emissions warningSmokeNoise / knocking / rattlingOil leakCoolant leakLoss of powerNon-startOtherIs the vehicle still being driven? *No - I have stopped using the vehicleNo - the vehicle is not driveableYes - it is still being used occasionallyYes - it is still being used normallyHas any third party inspected, dismantled, repaired, removed, or replaced anything since the issue appeared? *NoYes - inspection or diagnostic onlyYes - repair work has been carried outYes - parts/components have been dismantled or removedI am not sureIf a third party has inspected or worked on the vehicle, provide detailsDid the vehicle return for the required initial inspection within 300-500 miles or 2 weeks, if this was required for your repair? *YesNoNot yet reached 300-500 miles / 2 weeksI was told this was not requiredI am not sureDid the vehicle have the required interim check/service at around 1,000 miles, if this was required for your repair? *YesNoNot yet reached 1,000 milesI was told this was not requiredI am not sureDo you have service, maintenance, inspection, or oil change records after the work was completed? *Yes - I can upload them belowPartiallyNoNot applicable / not yet duePlease confirm any of the following that apply *The vehicle has overheated since the work was completedThe vehicle has been driven after dashboard warning lights appearedThe vehicle has had further work carried out by another garageThe vehicle has been modified or fitted with performance partsThe vehicle has been used for racing, competition, off-road use, excessive towing or overloadingParts were supplied by the customer or sourced second-hand/reconditionedNone of the above applyPlease provide any extra information about servicing, inspections, warnings, overheating, modifications, or third-party workFinal Invoice / Job Sheet / Handover PaperworkDrag and Drop (or) Choose FilesUpload your final invoice, job sheet, handover document or written warranty information if available.Photos or Videos of the IssueDrag and Drop (or) Choose FilesUpload photos or videos showing warning lights, leaks, damage, smoke, fault messages, or the affected area.Diagnostic Reports, Service Records or Inspection ReportsDrag and Drop (or) Choose FilesUpload diagnostic reports, service records, oil change records, inspection reports or third-party garage reports.Supplier or Extended Warranty DocumentsDrag and Drop (or) Choose FilesUpload any supplier warranty documents or third-party extended warranty paperwork if the claim relates to supplier or extended warranty cover.Required declaration *I confirm the information I have provided is accurate and complete to the best of my knowledge.I understand that submitting this form does not mean my claim has been accepted.I understand that Apexx Engines’ own warranty only applies to eligible work carried out directly by Apexx Engines.I understand that supplier, partner and third-party extended warranty claims are subject to the relevant provider’s own terms and decision process.I understand that authorising third-party repairs, dismantling or removal before approval may affect or void the claim.I consent to Apexx Engines sharing my claim details, documents and evidence with relevant suppliers, repair partners or warranty providers where needed to review the claim.Data and communication consent *I agree that Apexx Engines may contact me about this claim by phone, email or message and may store this submission for claim handling, audit and dispute purposes.Anything else we should know?Submit Warranty Claim